We are committed to providing our customers with top-quality transportation services to ensure the swift and secure delivery of your orders. Should you have any inquiries regarding our transportation policy, please don’t hesitate to reach out to us anytime at: [email protected].

Transportation Method

We collaborate with trusted logistics partners and primarily utilize express delivery services to guarantee the safe transit of your order.

Package Processing Time

Upon receipt of order confirmation and payment, we will process your package within 1-3 working days. This includes order verification, product packaging, and shipping preparation.

Scope of Shipment

We offer global shipping services. As long as logistics services such as DHL, EMS, UPS, and FedEx cover your destination, we can deliver your order to the address specified.

Shipping Time

Orders are typically dispatched within 3-10 working days post-order confirmation. Delivery times vary based on the destination but generally fall within 5-15 working days after shipment. Please be advised that international transportation may be subject to customs inspections and other factors, potentially leading to delays in transit times.

Transportation Tracking

We provide order tracking services, allowing you to monitor the location and transit status of your package in real-time on the logistics partner’s website using the provided tracking number.

Large Item Transportation

For larger or heavier items, we may employ specialized freight services for transportation. Delivery times for these items may be slightly longer than standard items, so we appreciate your patience.

Transportation Time and Freight by Region

• North America (USA): 7-15 days/$12
• Oceania: 5-12 days/11.6 AUD
• Europe: 5-12 days/11.8 euros
• North America (Canada and Mexico): 7-15 days/$13
• South America: 5-12 days/$12
• Asia: 5-12 days/$14
• Africa: 5-12 days/$14

Customs Duties and Import Taxes

Please note that international transportation may entail payment of tariffs, import taxes, or other related fees, which are the recipient’s responsibility. We advise understanding the relevant tax policies of the destination country/region before placing an order.

Packaging and Protection

We take appropriate packaging and protective measures to ensure your item arrives safely and undamaged during transit.

Delays and Losses

While we make every effort to ensure timely delivery, rare instances of delays or package losses may occur due to force majeure or shipping company issues. Should you encounter such a situation, please contact us promptly, and we’ll gladly assist in resolving the issue.

Please ensure the accuracy of the shipping address provided. We will deliver to the address specified, so please double-check all address information, including postal codes and contact phone numbers, to avoid any delivery issues.